Privacy Policy
Privacy Policy
Stephenville Speech & Language Center, PLLC
Introduction
Stephenville Speech & Language Center (“the Center,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you visit our website, schedule services, or receive treatment
By using our website or services, you consent to the practices described in this Privacy Policy
Information We Collect
We may collect the following types of information:
2.1 Personal Information
Information you voluntarily provide, including:
- Name
- Contact information (email, phone number, address)
- Date of birth
- Insurance details
- Emergency contact information
2.2 Health Information (Protected Health Information – PHI)
As a healthcare provider, we collect PHI necessary for evaluation and treatment, including:
- Medical history
- Developmental information
- Therapy notes
- Assessment results
- Physician or school reports
- This information is protected under HIPAA
2.3 Website & Technical Data
When you use our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Pages visited
- Cookies and usage data
This helps us improve website performance and user experience
How We Use Your Information
We use your information for:
- Scheduling and managing appointments
- Providing speech‑language therapy services
- Creating treatment plans and clinical documentation
- Communicating with you about services, billing, or updates
- Insurance verification and claims processing
- Improving website functionality and user experience
- Legal, regulatory, or compliance purposes
- We do not sell or share your information for marketing purposes, unless authorized by you in writing
HIPAA Compliance
We follow all HIPAA regulations to protect your PHI. Your health information may be used or disclosed for:
- Treatment
- Payment
- Healthcare operations
- We will not disclose your PHI without your consent unless required by law
Sharing Your Information
We may share information with:
- Insurance companies
- Physicians, specialists, or schools (with consent)
- Billing services
- Authorized caregivers or guardians
- Legal authorities when required
- We do not share information with third parties unrelated to your care
Data Storage & Security
We use industry‑standard safeguards to protect your information, including:
- Secure electronic health record systems
- Encrypted communication when possible
- Restricted access to PHI
- Secure physical storage for paper records
- While we take strong precautions, no system is completely immune to security risks
Cookies & Website Tracking
Our website may use cookies to:
- Improve functionality
- Remember preferences
- Analyze website traffic
- Enhance user experience
- You may disable cookies in your browser settings, though some features may not function properly
Third‑PartyServices
Our website may link to third‑party platforms such as:
- Scheduling tools
- Maps
- Payment processors
- We are not responsible for the privacy practices of these external sites. We encourage you to review their policies
Your Rights
You have the right to:
- Access your records
- Request corrections
- Request restrictions on use or disclosure
- Receive a copy of this Privacy Policy
- Request confidential communication methods
- File a complaint if you believe your privacy rights were violated
- Requests may be submitted in writing to our office
Children’s Privacy
We collect information about children only with the consent of a parent or legal guardian. We do not knowingly collect data from children without proper authorization
Changes to This Policy
We may update this Privacy Policy at any time. Changes will be posted on our website, and continued use of the site constitutes acceptance of the updated policy
Contact Information
Stephenville Speech & Language Center 1115 Alexander Rd.
Stephenville, Texas 76401 Phone: 254‑459‑1820 Email: kaja@stephenvillespeech.com